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KinkZone Policies

You will find many answers to questions you may have below, please look at the different sections to see all current policies. This will be continuously updated to reflect current practices, refer to date on each policy. If you have additional questions please Contact Us.​​

Privacy Policy

Updated on 22 April 2025


At KinkZone (KZ), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you interact with our website and services. We manage your information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
Our website is strictly for individuals aged 18 or older. We do not knowingly collect or process information from individuals under the age of 18. By accessing our website, you accept the terms and conditions of its use, and consent to the collection, use and disclosure of your personal information in accordance with this privacy policy and the terms and conditions of use of the website. 


1.    Information We Collect
We may collect the following types of personal information:
o    Personal information – name, preferred name, nickname, email address, location data, phone number.
o    Payment information – information that allows us to process payments to our events, gatherings, or activities, such as bank account details and credit card information.
o    Any information provided through forms, surveys, or communications.
If you do not provide us with the necessary information, you may not be able to complete the registration, receive the information from us or complete your purchases.


2.    How We Collect Information
We collect information in the following ways:
o    Directly from you when you fill out forms, subscribe to newsletters, purchase event tickets or contact us via email.
o    Automatically through cookies, tracking tools, and analytics software.

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3.    Purpose of Information Collection
We do not disclose contact information about you publicly or to other third parties unless it is authorised or required by law or as otherwise outlined in this policy. 
We use your information to:
o    Assist in providing information and events, gatherings, or activities to you.
o    Improve and tailor events, gatherings, or activities, website experience and/or communications to you. 
o    Communicate with you regarding updates, events, gatherings, activities, or inquiries.
We may also use the information that we collect from you:
o    to advertise our events, gatherings, or activities and the website. However, we will seek your consent before we use your information or photo publicly for this purpose;
o    for our internal administrative, marketing and planning requirements;
o    to compile and report statistics, with all the relevant personal and/or proprietary information de-identified prior to the completion of such statistics; and
o    for purposes that are expressly permitted under any agreement with you.
As part of our commitment to protecting your privacy, we do not share photos or videos from any events, gatherings, or activities on social media platforms or public forums without obtaining explicit written consent from individuals appearing in the content. 
However, if you post or comment on our social media accounts/sites, this is considered consent to repost comments or social media posts on the website or to our social media accounts. 
Please ensure compliance with the KinkZone Photography policy which outlines the guidelines for photography and videography during KZ events to ensure a safe and respectful environment.


4.    Name and Identity Privacy
KZ respects the identities of all individuals, including those within the trans and gender-diverse community. Where a legal name does not align with a preferred name, KZ will take reasonable steps to use and display the preferred name in interactions, communications, and records, except where legal requirements necessitate the use of a legal name. 
Personal information, including legal names, will be handled with strict confidentiality in accordance with privacy laws. KZ is committed to creating a safe and affirming environment where individuals are addressed respectfully and inclusively.


5.    Cookies and Tracking Technologies
KinkZone website is hosted on the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Our website uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your browser settings.


6.    Data Sharing
We do not sell your personal information. However, we may share data with:
o    Service providers who assist us in operating our website.
o    Legal authorities if required by law.

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7.    Data Storage and Security
We will take all reasonable steps to protect the information we hold about you from unauthorised access, use and disclosure, however we cannot guarantee that our systems and stored data will be completely free from third party interception or are free from corruption.
You are solely responsible for maintaining the security of your passwords and/or any account information. We will destroy or de-identify your personal information when it is no longer needed or required to be kept by law or to provide services to you. 
You can manually delete your personal forum information on the website by accessing your account. We will also preserve the content of any email or information you submit if we believe we have a legal requirement to do so, or if any form of email abuse is suspected.

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8.    Your Rights
You have the right to:
o    Access, update, or delete your personal information on the KinkZone website.
o    Withdraw consent for data collection and processing.
o    Contact us with any privacy-related concerns.

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9.    Policy Authority and Review
This policy was endorsed by KZ Directors on 22 April 2025. 
We may amend this policy from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by means of a prominent notice on the KinkZone website prior to the change becoming effective. 
Although we intend to observe this policy at all times, it is not legally binding on us in any way. From time to time we may regard it as necessary or desirable to act outside the policy. We may do so, subject only to any statutory rights you have under the Privacy Act or other applicable legislation. We encourage you to regularly review this statement to inform yourself of any amendments.

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10.    Contact Information
If you have questions or complaints regarding our privacy policy or practices, or believe that your privacy has been breached, either contact us at KinkZone on our Contact Us page or email kinkzoneact@gmail.com. All complaints will be handled in accordance with the KinkZone ‘Handling Complaints Policy’. 

Complaints Handling Policy

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Updated on 22 April 2025

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1. Purpose
The purpose of the Complaints Handling Policy is to ensure a respectful, transparent, and consistent approach to addressing all concerns within the unique context of KinkZone (KZ). Our goal is to foster trust and continuously improve our services by responding to complaints promptly and professionally. By implementing this policy, we aim to uphold our commitment to creating a safe, inclusive, and positive environment for everyone who owns, works for or attends KZ, while protecting our reputation and supporting the sustainability of our business.


2. Scope
•    This policy applies to all individuals involved with KZ including KZ Directors, KZ staff, members, guests and visitors, regardless of role. 


3. Definitions
•    Complaint: Any expression of dissatisfaction, whether oral or written.
•    Anonymous Feedback: Information provided without identifying the person.


4. Complaint procedure
•    Receiving Complaints: Complaints can be submitted in person, via email, or through a designated complaint form.
•    Acknowledgment: Complaints will be acknowledged by KZ Director(s) within 48 hours of receipt.
•    Investigation: An investigation will be undertaken and may include discussion with all relevant parties. KZ Directors may discuss the issue with Community Advisory Team. Where the complaint raised relates to a KZ Director, a member of the Community Advisory Team will investigate. 
•    Outcome: The outcome of the investigation will be provided within the timeframe agreed by KZ and the complainant, or within 28 days of receiving the complaint, whichever comes first. If delays occur due to unforeseen circumstances, KZ will communicate the reasons for the delay to the complainant and provide an updated timeframe for the outcome.
•    Appeal: If the complainant is not satisfied with the resolution, they can appeal within 7 days.
•    Complainants and those interviewed are entitled to have a support person present during any discussions or meetings related to the complaint. The support person can provide emotional support, assist in understanding the process, and help articulate concerns or responses.
•    Anonymous complaints will be investigated to the best of KZ’s ability, with the understanding that the lack of identifying information may limit the extent of the investigation. However, all efforts will be made to address the concerns raised and implement any necessary actions or improvements.
•    Improvements and lessons learned from complaints will be communicated (in an appropriate manner) to KZ staff to ensure continuous improvement and maintain a safe and positive environment.


5. Sanctions
•    This section outlines the measures that may be imposed in response to upheld complaints, ensuring accountability and fostering a safe and respectful environment for all KZ members, KZ Directors and staff and visitors. Sanctions may apply to individuals in any of these roles as necessary to maintain the integrity of KZ and events.
•    In cases where a complaint is upheld, appropriate sanctions may be imposed to ensure accountability and maintain a respectful and safe environment for all members, staff, and visitors.
•    Sanctions may include one or more of the following:
o    Verbal Warning - An initial conversation to address the issue and explain the behaviour expected going forward.
o    Written Warning - A written warning outlining the behaviour, its impact, and the required improvement.
o    Suspension - Temporary suspension from KZ membership or participation in events for a specified period. KZ staff may be removed from the staff roster. 
o    Restricted Access - Restriction of attendance at specific KZ events and/or the KZ venue (including private events held at the KZ venue).
o    Termination of Membership - Permanent revocation of membership and banning from future events.
o    Mediation - Engaging in a mediation process to resolve the conflict and find a mutually acceptable solution.


6. Anonymous Feedback
•    An anonymous feedback form will be available on the KZ website for members who wish to provide feedback without revealing their identity.
•    Anonymous feedback will be reviewed by the KZ Directors and appropriate actions will be taken to improve staff behaviour and overall environment.
•    General feedback, including positive feedback will be shared with KZ staff to ensure continuous improvement and maintain a safe environment.


7. Police Involvement
•    In situations where there is police involvement, KZ will cooperate with law enforcement while maintaining respect for the rights and privacy of all individuals involved. 
•    Any complaints requiring police intervention will be documented appropriately. 
•    KZ Directors, staff, members, guests, and visitors must comply with any lawful requests from authorities.


8. Criminal History
•    KZ is committed to fostering a safe, inclusive, and respectful environment for all individuals attending, including KZ Directors, staff, members, guests, and visitors. While past criminal history does not automatically disqualify participation, any concerns related to criminal records will be assessed on a case-by-case basis, with consideration for safety, legal requirements, and community well-being. 
•    KZ may take reasonable steps, including conducting risk assessments or seeking legal guidance, to ensure a secure environment. 
•    If a complaint involves criminal activity or raises concerns about an individual’s history, KZ may notify law enforcement where necessary and appropriate.


9. Confidentiality and Natural Justice
•    All complaints and feedback will be handled confidentially, and information will only be shared on a need-to-know basis.
•    All complaints will be addressed in accordance with principles of natural justice, ensuring fairness and impartiality throughout the investigation and resolution process.


10. Record Keeping
•    All complaints and their outcomes will be documented and stored securely by KZ, only accessible by authorised personnel (KZ Directors).


11. Policy Authority and Review
•    This policy was endorsed by KZ Directors on 22 April 2025. 
•    We may amend this policy from time to time to reflect changes to our complaints handling practices. If we make any material changes, we will notify by means of a prominent notice on the KZ website prior to the change becoming effective. 
•    Although we intend to observe this policy, it is not legally binding on KZ in any way. From time to time, we may regard it as necessary, desirable and/or reasonable to act outside the policy. 
•    We encourage you to regularly review this statement to inform yourself of any amendments.
 

Photography Policy

Updated on 22 April 2025


At KinkZone (KZ), we respect the privacy and comfort of all individuals (including KZ Directors and staff) who attend events, gatherings, activities. 
This policy outlines the guidelines for photography and videography during KinkZone events to ensure a safe and respectful environment. 
This policy applies to all individuals involved with KZ including KZ Directors, KZ staff, members, guests and visitors, regardless of role are expected to abide by this policy.


Our events and website is strictly for individuals aged 18 or older. We do not knowingly collect, process, or store information, including photographs, from individuals under the age of 18. Any images or data found to involve minors will be removed in accordance with our policies and legal obligations. 


1.    Consent for Photography
•    Photography is only permitted with the explicit consent of all individuals being captured, and such consent applies solely to that specific instance. Consent must be obtained each time photography occurs and does not extend beyond the moment it is given.
•    Attendees have the right to decline being photographed or recorded at any time, this includes those who may appear in the background of any photograph.
•    Videography is only allowed with explicit permission from a Dungeon Monitor (DM). 

2.    Uncertain Consent for Photography
•    If explicit consent for photography is unclear or in doubt, the assumption must be that consent has not been given. 
•    In such cases, the individual(s) being photographed retain full control over whether the image is taken, shared, or retained. 
•    Any request to delete or refrain from using the image must be respected immediately.

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3.    Designated Photography KinkZone events
•    Photography is not permitted at KinkZone Swing events.
•    Unless specified above, photography is permissible at other KinkZone events only where it aligns with explicit consent of all individuals being captured. This includes any individuals in the background. 
•    No photography is allowed without explicit consent.

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4.    Professional Photographers
•    Any official event photographers will be clearly identified and will be expected to adhere to this policy.
•    Images captured by official photographers will only be used for event-related purposes, such as promotional materials, with prior explicit consent from individuals featured.

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5.    Social Media Sharing
As part of KZ commitment to protecting your privacy, we do not share photos from any events, gatherings, or activities on social media platforms or public forums without obtaining explicit written consent from individuals appearing in the content.
However, if you post or comment on our social media accounts/sites, this is considered consent to repost comments or social media posts on the website or to our social media accounts. 
•    Permission to take a photo is not explicit permission to share/post that photo to social media or public platforms. 
•    Attendees are prohibited from sharing photos of other participants on social media or public platforms without their explicit consent.
•    KZ Directors reserve the right to request the removal of any unauthorised content shared online.

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6.    Privacy and Confidentiality
•    No photos that reveal personal or sensitive information about attendees may be taken or shared.
•    KZ Directors and staff are committed to maintaining the confidentiality of all attendees and may approach guests taking photos to ensure consent has been given and received.

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7.    Enforcement
Any violations of this policy may result in removal from the events, gatherings, or activities and/or further action as deemed necessary by the KZ Directors. 

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8.    Contact Information
If you have questions or complaints regarding our photography policy or practices, or believe that your privacy has been breached, either contact us on our Contact Us page or email kinkzoneact@gmail.com. Please view our 'Privacy Policy' for details. 
All complaints will be handled in accordance with the KinkZone ‘Handling Complaints Policy’.

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9.    Policy Authority and Review
This policy was endorsed by KZ Directors on 22 April 2025. 
We may amend this policy from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by means of a prominent notice on the KinkZone website prior to the change becoming effective. 
Although we intend to observe this policy, it is not legally binding on us in any way. From time to time we may regard it as necessary or desirable to act outside the policy. We may do so, subject only to any statutory rights you have under the Privacy Act or other applicable legislation. We encourage you to regularly review this statement to inform yourself of any amendments.
 

Respect at Work Policy

Updated 22 April 2025

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Purpose

Our goal is to create a safe, inclusive, and respectful environment for everyone connected to KinkZone (KZ)—be it Directors, staff, members, or guests. This policy affirms our commitment to mutual respect, personal dignity, and professional conduct across all interactions.

Whether you are a KZ Director, staff, member, or guest attending events and engaging with the community, you are not only a participant but also a representative of KZ. Your actions and behaviour contribute to the reputation, integrity, and trustworthiness of KZ. Compliance with this policy is essential to maintaining KZ’s standing as a respected and ethical space, and any failure to adhere to these standards may impact both individuals and the credibility of KZ within the broader community.

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Scope

This policy applies to all individuals representing or connected with KZ. This includes all KZ Directors, KZ staff, members, guests and visitors, regardless of role. It governs conduct in all areas of engagement—during events, within the venue, and across all official communication channels (such as online platforms, social media, email, etc.).

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Policy Statement

  • Mutual Respect: Everyone is expected to treat one another with consideration and courtesy, regardless of role, background, or personal differences.

  • Zero Tolerance for Harassment: Harassing behaviours—including verbal, physical, or digital misconduct—will not be tolerated under any circumstances.

  • Professional Conduct: While our venue embraces an adult-oriented atmosphere, all interactions must maintain a standard of civility, appropriate language, and behaviour.

  • Inclusivity: We celebrate the diverse perspectives brought by our Directors, staff, members and guests. Discrimination or exclusionary practices based on age, gender, race, sexual orientation, or any other personal characteristic are prohibited.

 

Definitions

  • Respect: Consistently treating everyone with empathy, fairness, and courtesy. This includes active listening, thoughtful use of language, and observance of personal boundaries.

  • Harassment: Any unwelcome behaviour—whether verbal, physical, or through digital channels—that seeks to demean, threaten, or offend another individual.

  • Bullying: A pattern of repeated aggressive behaviour (verbal or physical) intended to intimidate or harm another person.

  • Discrimination: Unfair treatment of an individual based on characteristics unrelated to their ability to contribute to KZ.

  • Respect at all times: Respectful conduct is expected at all times, regardless of location, role, or circumstances. Every action—whether during work hours, at events, in digital communication, or in personal interactions—impacts the KZ culture and reputation.

 

Expected Conduct

Everyone associated with KZ is expected to:

  • Engage with others— Directors, staff, members and guests —with courtesy and an open mind.

  • Respect individual personal and professional boundaries at all times.

  • Use language that is professional, inclusive, and free from derogatory remarks.

  • Respect the confidentiality of sensitive information and shared experiences.

  • Resolve conflicts constructively and seek guidance when needed to maintain a harmonious environment.

 

Disrespectful Behaviour

Disrespectful behaviour can take many forms, and it undermines professionalism, inclusivity, and mutual respect. Some examples are listed below:

  • Verbal Abuse – Yelling, insults, derogatory language, or offensive jokes.

  • Discrimination – Treating someone unfairly based on gender, race, sexuality, disability, or any other protected characteristic.

  • Harassment – Unwanted behaviour that creates an intimidating or hostile environment, including sexual harassment or bullying.

  • Exclusion – Deliberately ignoring or isolating individuals from discussions, opportunities, or social interactions.

  • Dismissiveness – Belittling ideas, contributions, or concerns of others without constructive engagement.

  • Inappropriate Physical Contact – Unwanted touching or invasion of personal space.

  • Spreading Rumours or Gossip – Sharing false or damaging information about others.

  • Refusal to Follow Policies – Ignoring KZ policies or guidelines, including those related to respectful conduct.

  • Interrupting or Dismissing Contributions – Constantly cutting people off or failing to acknowledge their input.

  • Passive-Aggressive Behaviour – Sarcasm, undermining, or intentionally obstructing others in a subtle but damaging way.

 

Roles and Responsibilities

KZ Directors and Staff

  • Self-Awareness & Accountability: Understand that your interactions set an example for the broader community and represent KZ.

  • Peer Responsibility: Act as stewards of a respectful environment—intervene appropriately and support colleagues when witnessing behaviour that violates this policy.

  • Reporting: Promptly report any acts of harassment or disrespect witnessed within the venue or in official communications to KZ Directors.

Members and Guests

  • Community Engagement: Act in a manner that promotes a respectful atmosphere, understanding that your behaviour reflects the values of KZ.

  • Collaboration: Should you witness any conduct that undermines our respectful environment, please notify a Director, member of the staff or use the established reporting channels.

  • Respecting Boundaries: Members are expected to honour the same personal and professional boundaries as Directors and staff, particularly during events and interactions within KZ.

 

Reporting Procedures

  • Immediate Concerns: If you feel unsafe or threatened in any situation, contact a Director (or if during an event, a staff member) immediately.

  • Complaints: All complaints will be handled in accordance with the KinkZone ‘Handling Complaints Policy’.

  • Confidentiality and Non-Retaliation: All reports will be handled in accordance with the KZ ‘Privacy Policy’. Individuals will not face retaliation for reporting concerns in good faith.

 

Policy Authority and Review

This policy was endorsed by KZ Directors on 22 April 2025.

We may amend this policy from time to time to reflect changes to our information practices. If we make any material changes, we will notify you by means of a prominent notice on the KinkZone website prior to the change becoming effective.

Although we intend to observe this policy at all times, it is not legally binding on us in any way. From time to time we may regard it as necessary or desirable to act outside the policy. We may do so, subject only to any rights you have under the Privacy Act or other applicable legislation. We encourage you to regularly review this statement to inform yourself of any amendments.

 

Contact Information

If you have questions or complaints regarding our respect at work policy or practices, contact us on our Contact Us page or email kinkzoneact@gmail.com. All complaints will be handled in accordance with the KinkZone ‘Handling Complaints Policy’.

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